Yes, our custom printed tents and certain models of our non-branded tents are fire-rated to meet or exceed the minimum flame resistance requirements established by the CAN/ULC-S109, NFPA-701 and CPAI-84 Standards. Fire labels are provided with the product for your piece of mind when attending events, knowing your tent is fully compliant with the fire safety standards. Our canopy tops are waterproof and treated to prevent water seepage.
Deluxe Canopy® instant shelters are available in a wide range of sizes to accommodate your specific needs. Our custom printed tents range in sizes from 5' x 5' all the way to our spacious 13' x 26'. For personal and business use, our most popular sizes are the 10'x10', 10'x15' and 10'x20' depending on the space you require. Contact us if you need assistance selecting the best size for your organization or adding custom graphics on your shelter.
You sure can! Our instant shelters are made to be used on grass, pavement and off road tracks. In windy conditions however, we recommend using our heavy duty stake/rope kit or Deluxe weight bags to anchor your shelter and prevent it from tipping over.
Unfortunately, we cannot print graphics on a prefabricated canopy roof that you have already purchased. If you purchased a roof from company XYZ, we can help you replace it with a new high-quality custom printed roof. We offer a wide range of budget-conscious custom printed solutions to help you achieve your branding goals.
Yes, we offer a full line of accessories including custom printed full side walls, half side walls, screen/window walls, Deluxe 45 lbs weight sand bags, heavy duty stake/rope kit and roller bags. For feather flags, we have various hardware available depending on the style you are interested in and the type of surface the flag will be used on. Deluxe cross base, spike base, flat base, wall/tent mount, water bags and much more!
Deluxe Canopy® offers a wide array of products, including instant shelters, specialty (arch, marquee, star) tents, inflatable air tents and inflatable furniture, giant snow globes, feather flags, podium counters, table covers, and a variety of accessories. Deluxe Canopy® products are ideal for trade shows, motorsports, corporate and community events, farmer’s markets, sporting events and much more!
We recommend using your weight bags or stake kits at all times in the event that you encounter inclement weather. While stakes are great for keeping your instant shelter secure during outdoor use, our professional weight bags hold up to 45 lbs of sand and they easily attach to your shelter for additional stability.
Yes! We can produce many types of sporting and racing inspired canopy tents for your event. If you are searching for these types of canopies, contact us and let us know which team you want to represent with custom graphics.
Your side walls could be attached using the velcro and zippers located on the side of the fabric. The zippers are used to connect one sidewall to another and you could create a full or semi-full enclosure with the use of three or four side walls.
Yes, we provide discounts to non-profit organizations, customers seeking large quantities and repeat customers. Please contact us by calling 1-866-246-6965 or send an email to firstname.lastname@example.org for a quote.
To expedite the design process, please supply us with your
finalized artwork in vector format. Vector art is scalable and gives our
designer the ability to resize the graphic without losing quality. Vector logos
and artwork are normally created with Adobe Illustrator and CorelDRAW. Art
files with the extension ai, eps, pdf and cdr are vector. Low
resolution files become blurry when expanded to the necessary size required for
large format printing. We could however assist in converting your low-resolution
files to vector format. This service is offered to our clients at no cost.
Yes, our in-house design professionals can assist you create your mock-up rendition and this service is provided free of charge! We provide unlimited revisions until you are satisfied with your mock-up proof.
After you place your order, whether online or with a project manager, you may submit your artwork by attaching the files as email attachments, providing us with a Google Drive/Dropbox link or using a free file transfer service such as www.wetransfer.com. Once received, our design team will finalize your mock-up proof and send it to you for approval.
Yes, we can assist you with making a logo and other types of graphics for your branding needs. The cost of our graphic design service is $50/hour. Contact us by email with details about your graphic design requirements.
We can print any Pantone Formula Guide Coated colour. Pantone provides a universal language of colour
for brands and manufacturers. Choose from 1,845 Pantone spot colours available here and provide your preferred colour to your project manager. Please note that we cannot digitally print
metallic or matte Pantone colours. HTML and RGB values are for digital design
applications only and cannot be used for signage products.
The production time depends on the type of product you order. Custom printed canopies, feather flags and table cover typically ship within 6 business days. Spacious types of tents and inflatables may take up to 10 business days to complete the construction and quality control process.
Please note that the production time begins after you sign off on your project and you give us permission to begin production. Larger quantities may have a slight impact on the turnaround time as more labour time is required. Turnaround time begins only after an order has been approved. Orders are considered "approved" and are put into production only when all files have been correctly submitted and when the order is fully paid.
Add the product of interest to your cart and our website will calculate the shipping rate based on your location. All of our custom tent packages qualify for free shipping. You may also contact customer service if you need assistance obtaining a quote for a location that cannot be determined by our website.
We recommend using a non-abrasive cleanser and brush to gently spot clean your fabric. Do not put the fabric in any washing machine as this may damage the coating(s) we apply for water and fire resistance, mildew resistance and UV inhibitors. After washing, rinse the fabric with water and allow the fabric to air dry completely before storing it. Storing the fabric while it is damp will cause mildew. For complete instructions, please refer to our fabric cleaning guide.
Yes, the Deluxe Canopy® warranty covers defects in materials and craftsmanship. The warranty for each product varies depending on the type of product and model but typically lasts ONE to FIVE years. Please visit the our Warranty page for more details.
No, while all Deluxe Canopy® products are manufactured with the highest quality materials, they will not look brand new forever. Being exposed to the elements over time, graphics will fade and lose some of their vibrancy. Our warranty will cover manufacturer defects but ordinary wear and tear that is typical of an aging product is not covered under our warranty.
Deluxe Canopy® is a leading supplier of premium promotional products including canopy tents, trade show displays and inflatables. We use state-of-the-art digital printers and software to design and manufacture industry-leading event display solutions.